The Battle Against Email Spam
The increase in email spam messages has become a problem at the
Medical Center, as well as at other institutions. The industry average
of email spam is about 75% to 80% of all email messages sent across
the Internet. These unsolicited bulk email messages range from annoying
advertisements to email threats, malicious attachments that can
destroy computer files, and embedded web links that can lead to
identity theft (a.k.a., phishing).
The Medical Center IT Department has been combating this problem
by utilizing updated anti-spam software and hardware at our perimeter
email gateways. Statistically, we have been filtering out spam messages
at an increasing rate from 14% of received messages starting from
April 2004 to over 70% of received messages in February 2006. IT
is continuing to work with our anti-spam vendor for better filtering
techniques and leveraging known spam messages experienced by our
staff and by other organizations. However, we also acknowledge that
spammers are getting more creative at ways of introducing new spam
You can help fight this battle against spam. If you receive repeated
spam email, please forward spam to the below addresses to help update
the anti-spam filter:
For Outlook or Exchange users, forward the spam to "# Spam
Submit" from the Global Address List (GAL) or email@example.com.
For those receiving two or more spam at a time, it is best if you
highlight multiple messages and right-click to select “Forward
For Popmail users, forward the spam to firstname.lastname@example.org.If
you have questions or concerns, please call your Helpdesk at 3-HELP
(School) or 3-6868 (Hospital).
We hope you find this information helpful. We will continue to update
you on information security news and status periodically.