FAQs: Rusk Admitting Office
Q. Where is Rusk located?A. The Rusk Institute address is 400 East 34th Street, between First Avenue and the FDR Drive. The Rusk Admitting Office phone number is (212) 263-6034.
Q. Can my family visit when I'm an
inpatient?
A. Yes. Visiting is recommended. During inpatient rehabilitation,
you will work with a team of individuals on your recovery. You are the
most important part of that team, and your family, friends, and loved
ones are also very important members of the team. For the protection
of all patients at The Rusk Institute, please let family and friends
know not to visit if they are feeling ill.
Q. How can visitors reach the Rusk Institute?
A. By Car: The Rusk Institute is located just off the
34th Street exit of the FDR Drive. It is also easily accessible from
the Queens Midtown Tunnel and cross-town from the Lincoln Tunnel. Click
here for a map.
By Subway: Take the #6 train to the 33rd Street station. Walk one block north and four blocks east to the Rusk Institute entrance.
By Bus: From uptown, take the M15 (Second Avenue
bus), which stops between 34th and 33rd Streets. Walk one block east.
From downtown, take the M15 (First Avenue bus), which stops between
34th and 35th Streets. From the west side of Manhattan, take the M34
cross-town bus, which stops on First Avenue, between 34th and 35th Streets.
Q. When can adult patients receive visitors?
A. Monday through Friday, visiting hours are 2:30 p.m.
to 8:30 p.m.
Saturday and Sunday, visiting hours are 12:30 p.m. to 8:30 p.m.
Children under the age of 13 are not allowed to visit on the patient
floors, although they are permitted to visit in public areas such as
the Greenhouse and Pavilion.
Q. What are the visiting hours on the pediatric
unit?
A. Monday through Friday, 2:00 p.m. to 8:30 p.m.; Weekends
and Holidays, 12:30 p.m. to 8:30 p.m. Parents are welcome to visit at
any time.
Q. What should I bring with me for my rehabilitation
admission?
A. Bring at least three changes of comfortable clothing.
Clothing items may include slacks, culottes or shorts with shirts, sweat
suits, and bathing suits, if appropriate. Also you should bring rubber-soled
shoes or sneakers, undergarments, and pajamas; or if you prefer, we
can provide you with a hospital gown. Bring personal toiletries.
While we do not encourage you to bring valuables, a small
amount of cash is helpful for television rental, newspapers, etc.
Q. How much does it cost to stay at Rusk? Do you take insurance?
If so, what kind?
A. The Rusk Admitting Office will work with your insurance
company to identify what is covered and which costs, if any, you will
be responsible for. We do accept patients who pay for their own medical
care. The Admitting Office and financial screeners review these expenses
at the time of consideration for admission to either inpatient rehabilitation
or to outpatient therapy.
Q. Can I come for a tour?
A. The Rusk Admitting Office will help set up a tour
to answer as many of your questions as possible. Call us at (212) 263-6034.
Q. How do I get to Rusk from my hospital?
A. If you are being transferred from another medical
facility (i.e., another hospital), your physician and social worker
will help to coordinate your transfer.
Q. What kind of therapies do you provide to patients
at Rusk?
A. The Rusk Institute provides Occupational Therapy,
Physical Therapy, Speech-Language Pathology, Social Services, Psychology,
Therapeutic Recreation, and Vocational Counseling. Please visit the
Inpatient Services and Outpatient Services sections of the Rusk website
for detailed information about services provided by Rusk.
Please see the Overview section of the Rusk website for general information about Rusk services and admission procedures.
Q. What is a rehabilitation team?
A. Patient care at Rusk is organized
around a rehabilitation team, a unique concept originally developed
here. With access to findings from Rusk's own renowned research, the
treatment team involved in the rehabilitation process includes the patient,
family members, referring physicians, and rehabilitation specialists.
The team approach to facilitating recovery allows us to provide comprehensive
services that address the whole person, not just a disease.
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