Interpreting and Translation Services

 

Foreign Languages

For patients and families who do not speak English well, NYU Langone Medical Center can make sure interpreters help you and your healthcare team communicate. There is no cost for this service. Interpreters can help you talk with your doctors, nurses, therapists and can interpret for you when you’re having a test or procedure done.

If an interpreter is not available for a last minute need or emergency, the staff will use our telephone interpreting service.

If there is important information that you need to have written in your language, we will have it translated or will have an interpreter available to help you understand.

To ask for an interpreter, please call the Limited English Proficiency office at (212) 263-3762. If you need to speak with someone in Spanish, press #2. If you need to speak to someone in Mandarin or Cantonese, please press #3. If you need an interpreter for another language, please leave a message and someone will call you back.

Sign Language

NYU Langone Medical Center’s Deaf and Hard of Hearing Program provides access to effective communication for patients, families, companions who are deaf or hard of hearing. Services , including sign language, tactile and oral interpreters, assistive listening devices and other auxiliary aids, are free of charge.


Deaf & Hard of Hearing Program Video


Click here to watch a video describing the patient and family services of the Deaf and Hard of Hearing Program. (Requires RealPlayer.)

 





To arrange for services during business hours (Monday-Friday), 9 am to 5 pm, contact:

The Deaf and Hard of Hearing Program
DHHP@nyumc.org or (212) 263-0101

Evenings, weekends and holidays, please contact Nursing Administration at (212) 263-5760.