Patient Representatives

Patient representatives are available to assist patients and families with questions about available services, patient rights, concerns, grievances, and hospital policies.

Housing and notary public services may also be arranged through the Patient Representative Department.

Location: Tisch Hospital, Room 179 (first floor past the "A" Elevator Bank and hospital administration office)

Telephone: 3-6906 (from outside the hospital, 212-263-6906)

Hours: Monday–Friday, 9 a.m.–5 p.m.

Patient representatives may also be paged through the hospital operator.

Concerns and Grievances

Patients or family members who believe that their concerns about patient care or safety have not been addressed are encouraged to contact hospital administration at (212) 263-5500.

If the issue has not been resolved through the hospital, patients or family members may contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) at (800) 994-6610 or visit their website at www.jcaho.org.

Other Questions?
Contact a hospital operator at (212) 263-7300