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Schedule an Appointment with the NYCFC

Patient appointments currently are held every Saturday between 9am and 12:45pm.

Scheduling an appointment

If you are a current patient or new to the NYC Free Clinic, please call 212-206-5200.
Please note that we are receiving a high volume of calls at times and it may take 5-10 minutes for the call to go through. Please stay on the line and someone will answer your call. We apologize for any inconvenience.

Patient appointments currently are held every Saturday between 9 AM and 12:45 PM. During the week the clinic does not operate as a free clinic.

If you have never been to the NYCFC before, please continue reading to learn how to become a patient...

Your day as an NYCFC patient

The following provides an overview of how you may expect your visit will go as a patient at the NYCFC.

1. Insurance eligibility screening (new patients only)

If you are a new patient, you will first be screened for free health insurance eligibility by the social worker. This is also a good place to bring up concerns about issues such as domestic violence and unemployment, if these apply to you.

  • To be screened by a social worker, you can either:
    • Walk in to the IFH clinic on Monday, Tuesday, or Wednesday and ask to be screened for NYCFC eligibility (please call 212-206-5200 for hours and directions).
      or
    • Call our patient schedulers at 212-206-5200 and schedule an appointment with a social worker for a Saturday.
      (Note: You cannot receive an appointment for the NYCFC on the same day as the appointment with the social worker as we have to determine a patients eligibility prior to scheduling an appointment.)
  • If the social worker determines that you are eligible to make an appointment at the NYCFC, please call 212-206-5200 and ask to make an appointment ath the New York City Free Clinic.
  • Please click here for a list of documents to bring with you to help determine your insurance eligibility.
  • If you are pregnant, please tell the social worker so that they can help you get a timely appointment.
  • When connected with a patient service representative, state that you are a current New York City Free Clinic patient and would like to make a follow-up appointment.
  • Patients will be re-screened for eligibility by a social worker after one year.

Note: The purpose of the meeting with the social worker is not to deny health care to any individual but to assist potential patients in gaining access to the support they are eligible for.

2. Clinical team visit

On the day of your appointment, please arrive at the NYCFC well before your scheduled appointment. You will be shown to an examination room, where you will be seen by a clinical team of two medical students. Make sure to tell the clinical team ALL of your health concerns and ask them ANY questions you have.

3. Treatment plan

After seeing you, the clinical team will leave to talk to the doctor about how best to provide care for you. When the clinical team comes back with the doctor, they may:

  • Ask you more questions or examine you further.
  • Talk about your treatment plan. This may include any of the following: a follow-up appointment at our clinic, a referral to Bellevue Hospital to see a specialist, lab tests, or a prescription.

Make sure you understand how to participate in your treatment. We always welcome and encourage your questions. You may want to ask about the meaning of test results, how to take your medicine, and when to come back.

4. Follow-up appointments

If you need a follow-up appointment, schedule it at the main desk before you leave.  You may call (212) 206-5200 to schedule a follow-up at a later time if necessary.


Unfortunately, we are NOT able to accept walk-in visits at this time.

Labs and Referrals

For all questions regarding labs or referrals, please call 917-544-0735 and leave a message with your name, date of birth, and telephone number where you can be reached. Please also indicate whether or not the NYCFC can leave a message at that number.

Other inquiries

For questions and other inquiries, please email info@nycfreeclinic.org or call 917-544-0735 and follow the recorded instructions. On all voice messages, please spell your name, include your date of birth, and leave a telephone number where we can reach you. Please also indicate whether or not the NYCFC can leave a message at that number.

Please also visit our patient frequently asked questions section.

Please note that medical advice cannot be offered over the phone, and appointments cannot be made via email.