Who can I call if I have
problems at Bellevue?
The Bellevue Hotline.
Bellevue Resident Hotline: (877)686-5740, active business
hours are M-F 9AM-5PM. Voicemail 24 hours a day.
The new resident hotline was established to provide residents
a forum to voice work-related obstacles to the Medical Director’s
office. Residents can call the hotline for any hospital-related
problem that arises. Past call topics include missed blood
draws by phlebotomy, lack of patient transport, supply carts
being empty, issues with nursing or PCTs, and lack of housekeeping
support. If you call during business hours, you will likely
speak to someone in Dr. Manheimer’s office, and your
problem may be solved relatively quickly (i.e. if you cannot
find blood culture bottles and you call the hotline, they
may magically appear within the next few hours).
If you call after business hours, you can leave a message
on voicemail. You should leave your name (unless you wish
to keep your complaint anonymous), date, time, residency
program, phone number (if desired), email (if desired), and
the complaint. If the problem involved care of a particular
patient, you should include the patient’s medical record
number.
Someone from Dr. Manheimer’s office will attempt to
contact you within one business day. The goal from the Medical
Director’s office is to eventually have an anonymous
log of complaints and responses/results online.
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