How should I pick an insurance plan?
Ok, so you’ve come to NYU to train. You’ve
gotten fingerprinted, you’ve completed computer training
at 3 different hospitals, you found where to show up the
first day, and you even figured out which street vendor
makes the best coffee. You are on top of things, right?
There’s just one other thing: insurance. As you probably already know,
when you are an NYU resident, you can get your paycheck from either Bellevue
or Tisch, and whom your paycheck comes from will likely switch each academic
year. You get paid either way, so it’s no big deal. However, when you switch
your paycheck, you switch your benefits as well. This means that each year, you
will also have to switch your insurance coverage. Without careful planning, you
could end up having to switch doctors on a yearly basis. As you might imagine,
it gets complicated quickly.
This section will hopefully make things a bit easier, so take a big breath and
dive in.
This section is divided into several parts. The first, “General Considerations
about Choosing an Insurance Plan” is a basic primer about choosing health
insurance. The second section, “What are my health insurance options while
I am a resident?” will give you some of the specifics about the health
insurance plans while at NYU. The last section, “Tips on dealing with switching
benefit lines,” will provide you with some pointers on wading through
the specifics of switching insurance plans every year. |
|
General Considerations about Choosing an Insurance Plan
When you choose a plan, you will undoubtedly have to make a few concessions.
You may pay a little more out-of-pocket to have more physician flexibility
or scope of coverage. Or perhaps you'll give up a few plan benefits in order
to enjoy a lower monthly premium or smaller co-pay. The information below provides
a quick background on health insurance. Keep these facts in mind.
Preferred Provider Organizations (PPOs)
A PPO has arrangements with a network of doctors, hospitals, and other
providers who have agreed to accept lower fees from the insurer for their services.
As a result, your cost sharing should be lower than if you go outside the network.
In addition to the PPO doctors making referrals, plan members can refer themselves
to other doctors, including ones outside the plan. This makes it a best-of-both-worlds
option for many patients: lower costs in the network, but flexibility to leave
the network if necessary.
If you go to a doctor within the PPO network, you will probably
pay a co-pay (a set amount for certain services -- like $15
for a doctor visit or $10 for a prescription). Your coinsurance
will be based on lower charges for PPO members.
If you choose to go outside the network, you will have to meet
the deductible and pay coinsurance based on higher charges.
You might also have to pay the difference between what the
provider charges and what the plan will pay.
While on the NYU payroll, selecting United Healthcare PPO will
give you option to go to almost any NYU physician.
Health Maintenance Organizations (HMOs)
HMOs are the oldest form of managed care plan. HMOs offer members
an array of health benefits -- usually including preventive care -- for a set
monthly premium. The catch? You must use the health care providers and facilities
within the HMO network in order to receive coverage, unless it's an emergency.
Most HMOs require a small co-pay for each visit to a doctor or plan facility.
Some require no payment when you visit doctors. HMOs generally provide preventive
care like annual check-ups, flu shots, hearing tests, etc., at lower out-of-pocket
costs to you. This makes them highly preferred for many people who don't want
to pay huge fees for an annual physical, a cholesterol check, or other necessary
tests. HMOs will give you a list of doctors from which to choose a primary
care doctor. This doctor coordinates your care, which means
that generally you must contact him or her to be referred to
a specialist.
With some HMOs, you will pay nothing when you visit doctors.
With other HMOs there may be a co-payment, like $5 or $10,
for various services.
If you belong to an HMO, the plan only covers the cost of charges
for doctors in that HMO. If you go outside the HMO, you will
pay the bill. This is not the case with point-of-service plans.
Point of Service Plans (POS)
A hybrid of the HMO and PPO is known as a POS plan. Like a standard
HMO, your primary care doctors make referrals to other providers within the
plan. If you want to go to a physician outside the network without consulting
your primary care doctor, the POS plan will only pay a predetermined amount
of the bill. You pay the remaining balance which will likely be higher than
if you stay in-network. These plans usually cost more in monthly premiums than
straight HMOs, but they give you the flexibility to see any doctor – within
the plan or not.
Guidelines in every plan
Whether you choose a Fee-for-Service plan, a PPO or an HMO, you will
find that your plan has certain rules you have to follow.
Pre-authorization
Almost all insurance plans have some form of pre-authorization. Let's
say you fall and break your leg while rock-climbing on vacation, and you are
rushed to a hospital that is not part of your HMO network. Your emergency medical
coverage is most likely included in your plan. After you've been patched up,
however, the medical team feels you would be best served by tricky follow-up
knee surgery. Chances are, either you or your doctor will have to call your
insurance provider to get the go-ahead for the non-emergency treatment. This
is known as "pre-authorization." It occurs when your insurer must
approve a procedure before you actually have it. It is generally a good idea
to call your insurance company before any major planned procedure (surgery,
MRI, voluntary admissions) in order to check on the pre-authorization limits.
If you have a procedure done without the required pre-authorization, the insurance
company may deny coverage!
Utilization review
Utilization review is a fancy term for the process used by plans to determine
whether a specific medical or surgical service is appropriate or medically
warranted. The insurance company’s Medical Review Specialist may be brought
in to make the final decision about whether or not your insurance will cover
the cost of the operation. If they deny you coverage, you generally have the
right to appeal the decision.
So what, exactly, are "deductibles"?
A deductible refers to the amount of covered expenses you must
pay each year before the insurer starts to reimburse you. Let's
say you have a $300 deductible. The first time you visit a
doctor, you are required to pay the cost of the examination:
$110. Several months later, your doctor recommends that you
have your cholesterol and triglycerides checked. You go to
the lab, have the blood drawn and pay the lab fees: $80. You
return for the results of your tests and your doctor tells
you you're healthy as an ox. Then he sends you away with a
pat on the back and a bill for another $110. At this point,
you have met your deductible of $300. After that, your insurer
will reimburse you for each doctor visit or hospital stay -
usually 80%, as mentioned above.
Deductibles vary. A typical deductible is $250 per person,
but it can be lower or much higher. Some folks opt for a deductible
as high as $10,000 (that's right, $10,000) to reduce premiums
or to be used in conjunction with a medical savings account.
The maximum family deductible is usually three times the individual
deductible. As a rule, the higher the deductible, the lower
the per paycheck contributions.
Wait a minute ... what are "contributions"?
Contributions are the bi-weekly per paycheck contributions that you make
toward the cost of health insurance. They don't count toward deductibles.
Much of this information was condensed from the websites below.
Please visit them for more in-depth information about choosing
a health insurance plan:
www.healthinsurance.com
http://www.ahrq.gov/consumer/hlthpln1.html
What are my health insurance options while I am a resident?
Please
refer to the chart for a quick comparison of the most popular
health insurance options while on each payroll. For the most up-to-date benefits
information, or if you have specific questions, please contact:
NYUMC Benefits Services:
One Park Avenue (between 32nd & 33rd Sts), 16th Fl.
Phone: (212) 404-3787
Website: http://www.med.nyu.edu/hr/benefits
Fax: (212) 404-3900
Email: NYUbenefits@nyumc.org
OnsiteHR office: (across from NYU Medical
Center),
Greenberg Hall, SC-2
Hours: Wednesdays, 8am – 4pm (Closed for lunch 11am – 12
noon)
Bellevue Human Resources:
1st Floor, C&D Building
212-562-3565
http://www.cirseiu.org/benefits/nygovernment/index.cfm
Questions to ask yourself when choosing benefits:
- Do I want limits on my choice of doctors or hospitals? If
no, avoid an HMO type of insurance. Consider a PPO or POS
instead. Most residents on NYU payroll are happy with the
choices provided by United Basic.
- How convenient does my care need to be? If you
hate the hassle of switching insurance companies and want
to stick with the same insurance company while on both
payrolls, consider the Aetna HMO.
- How important is the monthly cost of service versus
the quality of coverage? While on Bellevue, GHI
insurance is the least expensive. However, many residents
have been unhappy with the quality of coverage that GHI
provides. Consider springing for one of the slightly
more expensive plans if you are picky about which MD’s
you like to see.
- How do I feel about keeping receipts and filing claims?PPO
and POS plans may require you to file your own claims for
out-of-network benefits.
- Who is in my family?Tisch doesn’t cover
opposite gender domestic partners. If you have one who
needs your insurance coverage, try to get on the Bellevue
payroll.
- Do I or my family members have a chronic health condition?If
so, speak with a benefits officer and the insurance company
at length to determine what services are covered. Luckily,
many of the insurance companies have special programs for
people with common chronic illnesses to help them manage
services. Check these out before you sign up.
- Will it annoy me to have to go to my PMD to get a
referral to a specialist, even though I know which specialist
I need to go to?Many residents find HMO’s
annoying for this reason.
- Will I or a family member be traveling extensively
or spending a significant amount of time away from home? If
so, consider some of the larger insurance plans as they
have more extensive networks in other parts of the country.
Tips from a resident perspective:
- Most residents seem to prefer the flexibility of a PPO.
- Do not automatically choose GHI at Bellevue because it
is the cheapest. Many residents feel that this HMO is very
restrictive.
- You can waive your healthcare coverage while on both
payrolls if you are covered on another policy. If you have
a significant other with good health insurance, consider
this option. It will prevent you from the hassle of switching
insurance every year, and it will save you a hefty chunk
of change. (See waiver dollars in the table above.)
- Let your MD’s know that you are an NYU resident.
Many will waive the co-pay as a courtesy for all of the
hard work you do!
- Some MD’s don’t advertise that they will
make exceptions for residents. If you have a particular
NYU MD that you are interested in seeing, contact them
and ask if they will accept you as a patient even though
you may be covered by an insurance company that they normally
don’t accept.
- Keep ALL of your paperwork.
- Consider COBRA. According to federal law, your employer
must provide you the opportunity to continue with your
group health insurance plan for up to 18 months if you
desire to do so, if you pay 102% of the full premium yourself.
While this can be expensive (up to $350 per month) and
a bit complicated, it may be useful. Talk to HR with questions.
- Before you have any major medical work done (MRI’s,
surgery, admissions, etc) call the insurance company to
see if you need to follow any specific step. This could
save you a big headache later on.
Tips on dealing with switching benefit lines:
- When you switch payrolls, please contact the benefits
offices (listed above) to insure that your coverage will
be started promptly and to check that they do not need
additional paperwork from you. Default assignment is not
guaranteed--you must actively ensure that your coverage
is in place.
- Always make sure both benefits office have your correct
contact information, as they will send you mailings to
update you on benefit changes even if you are not on their
payroll.
- Keep your insurance cards until you graduate from residency,
just in case there is a lag in getting your new cards when
you switch payrolls.
- Call the insurance company you think you are insured
with to check to make sure your benefits are active.
- You can switch your benefits once a year.
- To find an NYU physician that accepts your insurance,
click on the website: http://findadoc.med.nyu.edu/
To minimize the hassle of picking a new MD every time you
switch insurance coverage, consider picking one of the NYU
primary care MD’s that accepts health insurance from
both GHI and United Healthcare (see link to table). |